Showroom Manager

1 week ago


Parramatta, New South Wales, Australia Vendito Full time
About Vendito

Vendito is a leading supplier of high-quality bathware, committed to providing exceptional customer service and innovative products.

Job Title: Showroom Manager - Sales Lead

We are seeking an experienced and customer-focused Sales Lead to lead our team in driving sales and managing showroom operations.

Key Responsibilities:
  • Leadership and Team Management:
    • Lead, mentor, and manage a team of sales associates to achieve sales targets and drive team performance.
    • Develop and implement sales strategies to drive sales growth and exceed showroom targets.
    • Foster a positive and motivating work environment to drive team engagement and productivity.
  • Sales and Customer Service:
    • Assist customers in the showroom, providing expert product information and recommendations to drive sales and customer satisfaction.
    • Develop and maintain relationships with customers to drive repeat business and increase customer loyalty.
    • Achieve and exceed personal and team sales targets and key performance indicators (KPIs).
  • Product Knowledge:
    • Maintain a thorough understanding of our product range and stay updated on new arrivals and trends to provide expert product information to customers.
    • Provide detailed product demonstrations and explain features and benefits to customers to drive sales and customer satisfaction.
  • Operational and Administrative Duties:
    • Manage customer inquiries and orders through efficient and accurate processing.
    • Process sales transactions accurately and efficiently to drive sales growth and customer satisfaction.
    • Ensure the showroom is clean, organized, and visually appealing to provide an exceptional customer experience.
    Requirements:
    • Proven experience in a senior sales role with team management responsibilities, preferably within the bathware or home improvement industry.
    • Bathware experience is essential to drive sales and customer satisfaction.
    • Strong leadership and customer service skills with the ability to build rapport quickly and drive team performance.
    • Excellent communication skills, both verbal and written, to drive sales and customer satisfaction.
    • Ability to work independently and as part of a team to drive sales growth and customer satisfaction.
    • High level of attention to detail and organizational skills to drive efficiency and accuracy in sales and customer service.
    • Flexibility to work 5 days a week, including 1 day every weekend, to drive sales growth and customer satisfaction.
    Benefits:
    • Competitive base salary with the opportunity to earn substantial commissions to drive sales growth and customer satisfaction.
    • Superannuation benefits to drive employee satisfaction and retention.
    • Ongoing training and professional development opportunities to drive employee growth and development.
    • Friendly and supportive team environment to drive employee engagement and productivity.

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