Head of Retail Operations Support

3 weeks ago

Parramatta, Australia Frontline Recruitment Full time

**About the company**:
Having been the leader in it's category for over 20 years, this national retailer is growing from strength to strength. With plans to continue growing the showroom network, now is a great time to come on board. If your values align with Passion, Responsibility, Customer First and Having Fun, this could be the perfect match for your next move.

**About the role**:
As the Head of Retail Operations Support, you will be responsible for overseeing the national store network's operations. With the support of and reporting to the Chief Retail Officer, this role is all about improving efficiency's to optimise sales, ensure resources are successfully adapted in stores, driving strategy and agreed objectives in store and any other means of increasing revenue and team satisfaction in the workplace. You will be the key player between the Support Office and the store network ensuring operations are managed and tangible results are delivered.

**Responsibilities**:

- Training and developing the retail teams through effective coaching and communication
- Driving collaborative environments so the retail team have input into business values
- Development initiatives to add value and increase revenue through achievement of sales and KPI's
- Ability to translate strategies into realities within the store network
- Drive a 'safety first, always' message across the store teams
- Drive a high performance culture based team
- Be involved in the recruitment and on boarding of team members
- Foster relationships between Support Office and store to ensure the customer is always front of mind
- Work cross-functionally for continued business growth and partner with logistics regularly
- Ensuring operational excellence across all store locations including showroom floor and back of house
- Reporting and presenting to the wider business as required

**About you**:
The successful person will come with experience in a similar role supporting large teams. You will understand the importance of the relationship between Support Office and stores, and what that means for the customer experience. Having held a similar role or confidently feel you're ready for the next step in your career, this is a great move. I'm looking for a real people leader, driver out successful outcomes and delivers revenue and KPI expectations. Highly developed communication, financial acumen and admin skills are also a must as is notable experience driving a safety first culture where no corners are cut.

If you truly feel this could be the next move for you, we need to speak ASAP as this one won't last long.

**Note: Not all our current vacancies are listed on job boards. Check out our Frontline** Executive Retail** website for a complete listing**

You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings

  • Head of Retail Operations Support

    1 week ago

    Parramatta, New South Wales, Australia Frontline Recruitment Full time

    About the company:Having been the leader in it's category for over 20 years, this national retailer is growing from strength to strength. With plans to continue growing the showroom network, now is a great time to come on board. If your values align with Passion, Responsibility, Customer First and Having Fun, this could be the perfect match for your next...

  • Operations & HR Support

    1 week ago

    Parramatta, New South Wales, Australia Frontline Recruitment Full time

    Incentive Opportunities Collaborative and Supportive Team Environment Growth Opportunity Are you ready to take the next step in your career and join a vibrant, dynamic team? A leading fashion retailer, is seeking an enthusiastic and dedicated individual for the role of Operations and HR Support. This is a fantastic opportunity to be a part of a fast-paced...

  • Head of Operations

    2 weeks ago

    Parramatta, Australia Link Group Full time

    **Overview** As a member of the COO Leadership Team, this role shares an aligned purpose focused on quality outcomes achieved in an environment of trust and integrity. You hold accountabilities across financial controls, development of self, and our people in the pursuit of operational excellence. As Head of Operations, you are leading service excellence...

  • Head of Operations

    1 month ago

    Parramatta, Australia Link Group Full time

    Overview As a member of the COO Leadership Team, this role shares an aligned purpose focused on quality outcomes achieved in an environment of trust and integrity. You hold accountabilities across financial controls, development of self, and our people in the pursuit of operational excellence.  As Head of Operations, you are leading service excellence...

  • Head of Operations

    1 week ago

    Parramatta, New South Wales, Australia Link Group Full time

    Overview As a member of the COO Leadership Team, this role shares an aligned purpose focused on quality outcomes achieved in an environment of trust and integrity. You hold accountabilities across financial controls, development of self, and our people in the pursuit of operational excellence. As Head of Operations, you are leading service excellence through...

  • Head of Operations

    3 weeks ago

    Parramatta, Australia Link Group Full time

    Overview As a member of the COO Leadership Team, this role shares an aligned purpose focused on quality outcomes achieved in an environment of trust and integrity. You hold accountabilities across financial controls, development of self, and our people in the pursuit of operational excellence.  As Head of Operations, you are leading service excellence...

  • Retail Team

    1 week ago

    Parramatta, Australia Retail Apparel Group Full time

    Rockwear is part of the global powerhouse TFG and the Retail Apparel Group (Yd, Connor, Tarocash, Johnny Bigg). Here at Rockwear we encourage women to harness their inner strength and live an active life on their own terms through high quality activewear that is functional and fashionable! Are you ready to up your game with your retail career and join our...

  • Casual Retail Sales Assistant Parramatta House

    4 weeks ago

    Parramatta, Australia Global Retail Brands Full time

    Job Search | Login**Casual Retail Sales Assistant | PARRAMATTA | HOUSE**: **Location**: PARRAMATTA (276) **Posted on**: 23 August 2023 - At House, we love cooking, dining and entertaining. If you’re as passionate about customers and homewares as we are, we want to hear from you!_ **The Company**: House is a part of Australia's largest privately owned and...

  • Retail Team Member

    1 week ago

    Parramatta, Australia City Beach Full time

    Retail Team Member - Parramatta **Business Unit**:Retail**Store or Department**:Parramatta**The role**: As a **Retail Team Member,** you are a key member of our team and are responsible for delivering an exceptional and memorable experience for our customers. You will ensure customer satisfaction through your outstanding product knowledge, customer service...

  • Retail Team Member

    1 week ago

    Parramatta, New South Wales, Australia City Beach Full time

    Retail Team Member - ParramattaBusiness Unit:RetailStore or Department:ParramattaThe role:As a Retail Team Member, you are a key member of our team and are responsible for delivering an exceptional and memorable experience for our customers. You will ensure customer satisfaction through your outstanding product knowledge, customer service and ability to...

  • Head of Collections and Recovery Operations

    1 week ago

    Parramatta, New South Wales, Australia HSBC Full time

    Some career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...

  • Head of Business Performance

    2 weeks ago

    Parramatta, Australia Link Group Full time

    **Overview** he Head of Business Performance is a key leadership role in our organisation, responsible for developing, implementing, and monitoring business performance and operational efficiency. This includes the management of performance metrics, KPIs, and business analysis tools to monitor, report, and improve the overall performance of the organisation....

  • Operations Manager

    3 weeks ago

    Parramatta, Australia Stride Full time

    **About Us**: We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention. Stride is a name that expresses our ambition - it’s a name that’s purposeful and shows awareness of the important role we play in the recovery journey. As we embark on our next stage, join us to make...

  • Seasonal Retail Team Member

    4 weeks ago

    Parramatta, Australia City Beach Full time

    Seasonal Retail Team Member **Req ID**:750**Business Unit**:Retail**Store / Department**:Parramatta- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We...

  • Seasonal Retail Team Member

    10 hours ago

    Parramatta, Australia City Beach Full time

    Seasonal Retail Team Member **Req ID**:750**Business Unit**:Retail**Store / Department**:Parramatta- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We...

  • Retail Operations/business Manager

    3 weeks ago

    Parramatta, Australia Pandora Full time

    We are looking for an experienced, motivated and out-going Retail Operations and Business Manager. You would be responsible for overseeing two Pandora Franchise stores and a shop-in-shop (Pandora Penrith, Pandora Warriewood and York Jewellers Pandora, shop-in-shop). We are looking for an inspiring leader with the ability to develop these stores and ensure...

  • Head of Trade Operations, Global Trade

    1 week ago

    Parramatta, New South Wales, Australia HSBC Full time

    Some career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...

  • Dentist - HealthcareLink Support

    1 month ago

    Parramatta, Australia HealthcareLink Support Full time

    About The Location:Our client presents an exceptional opportunity for registered dentists who have a strong desire to establish their practice efficiently within a supportive and innovative environment. They currently own conveniently located practices in the rapidly expanding Western regions of Sydney, guaranteeing access to densely populated areas....

  • Dentist - HealthcareLink Support

    3 weeks ago

    Parramatta, Australia HealthcareLink Support Full time

    About The Location:Our client presents an exceptional opportunity for registered dentists who have a strong desire to establish their practice efficiently within a supportive and innovative environment. They currently own conveniently located practices in the rapidly expanding Western regions of Sydney, guaranteeing access to densely populated areas....

  • Operations Manager

    1 week ago

    Parramatta, New South Wales, Australia Stride Full time

    About Us:We are leaders in mental health service delivery, specialising in working with adults and young people, and in early childhood intervention.Stride is a name that expresses our ambition - it's a name that's purposeful and shows awareness of the important role we play in the recovery journey.As we embark on our next stage, join us to make a...