Membership Services Ambassador

4 weeks ago


Melbourne, Victoria, Australia Zap Full time
About Zap Fitness 24/7

Zap Fitness 24/7 is Australia's fastest-growing, fully owned 24-hour gym chain with world-class facilities across Queensland, Victoria, South Australia, Western Australia and Tasmania.

Job Title: Membership Services Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Membership Services Representative. As a key member of our team, you will be responsible for driving member growth and sales, care and retention, and various other customer service and administrative duties.

Key Responsibilities:
  • Provide exceptional customer service to members and stakeholders
  • Drive member growth and sales through proactive engagement and outreach
  • Develop and maintain strong relationships with members to ensure high levels of satisfaction and retention
  • Perform administrative tasks to support the smooth operation of the gym
  • Work collaboratively with the team to achieve business objectives
Requirements:
  • Demonstrated experience in a fast-paced customer service role
  • Interest and passion for health and fitness
  • Intermediate computer skills
  • Excellent oral and written communication and presentation skills
  • Ability to work autonomously and as part of a team
What We Offer:
  • Hourly rate plus commission
  • Free gym membership
  • Additional benefits including anniversary leave days and a free gym membership for friends and family
  • Access to career opportunities with Asia Pacific's largest diversified fitness group
Why Join Us?

We welcome applications from diverse backgrounds and are committed to creating an inclusive work environment. We pride ourselves on empowering our team to be their authentic selves at work. If you are a motivated and customer-focused individual who is passionate about health and fitness, we encourage you to apply for this exciting opportunity.



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