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Facilities and Equipment Manager
2 months ago
We are seeking a highly skilled Facilities and Equipment Manager to join our team at SILK Laser Clinics. As a key member of our operations team, you will be responsible for ensuring the safety, efficiency, and brand standards of our clinics across Australia and New Zealand.
Key Responsibilities- Safety and Health: Maintain a safe working environment, adhering to organizational safety and risk policies, and promote continuous improvement processes to ensure a safe and healthy environment for staff and clients.
- Leadership: Contribute to the development and implementation of processes with a focus on continuous improvement.
- Clinic Operations Support: Oversee the Clinic Facilities Audit Program to maintain consistently high standards, manage and improve the I-Audit Operating System and Clinics Ticketing system, and analyse business processes and work with finance to manage clinic expenses effectively.
- Clinic Facilities: Review clinic audit actions and incorporate repairs and maintenance into an annual program, manage ad hoc requests for facility repairs and maintenance, and maintain an up-to-date asset register for Finance.
- Clinical Equipment Repairs and Maintenance: Ensure effective suppliers and schedules for clinic equipment service and repair, address repairs impacting clinic/customer safety or performance as a top priority, and maintain an up-to-date asset register for Finance.
- New Clinics and Clinic Refurbishments: Oversee approved clinic refurbishment programs to ensure completion within budget and standards.
- Customer Experience: Prioritize customer-facing tasks to ensure the highest level of customer experience.
- Demonstrated experience in a high-volume role, managing conflicting priorities.
- Strong attention to detail and customer-first focus.
- Experience in budget preparation and management.
- Excellent communication, relationship building, and negotiation skills.
- Proficiency in IT tools such as I-Audit, Microsoft Office, particularly Excel.
- Proactive approach to problem-solving and risk management.
- Ability to work independently or as part of a team and adapt to change.
As part of the Wesfarmers Group, you'll have access to further career development and training opportunities. Enjoy complimentary laser treatments and discounts on products and services.
