Customer Service Coordinator

2 weeks ago


Melbourne, Victoria, Australia beBeeService Full time $55,000 - $70,000
Job Description

As a key player in our customer-focused team, you will play a pivotal role in ensuring exceptional service delivery and maximising machine uptime. This role requires a proactive and organised individual who can effectively coordinate with teams to resolve urgent breakdowns and repairs across various industries.

The successful candidate will be responsible for scheduling planned maintenance, monitoring service events, raising purchase orders, processing invoices, managing data entry, and supporting customer communications. Your primary objective will be to prioritise proactive service, thereby contributing to delivering excellence in every interaction.

Required Skills and Qualifications
  • Exceptional customer service skills, coupled with excellent communication abilities.
  • Highly developed time management and organisational skills, with the ability to manage multiple tasks simultaneously.
  • Advanced computer skills, including experience working with databases.
  • A hands-on approach, accompanied by a strong sense of accountability.
Benefits

At our organisation, we value great coordination as more than just logistics – it's about empowering our teams to succeed and our customers to thrive. We offer ongoing career and development opportunities, a competitive salary package, and various rewards and benefits via our platform, featuring discounts at over 470 retailers.

About You

You possess exceptional customer service skills, a keen eye for detail, and excellent communication abilities. You enjoy collaborating with others and are a self-motivated, reliable, and proven team player. If you have the following skills, experience, and attributes, we encourage you to apply:

  • Exceptional customer service and communication skills
  • Highly developed time management and organisational skills
  • Advanced computer skills and experience working with databases
  • Ability to manage multiple tasks simultaneously
  • Hands-on approach and strong sense of accountability


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