Operations Performance Analyst
3 weeks ago
We are seeking a highly skilled Contract Performance Specialist to join our team at Kelsian Group Limited. As a key member of our operations team, you will play a critical role in analyzing and evaluating the operational performance of contracts within our bus operations division.
Key Responsibilities- Monitor and Analyze Contractual Performance Metrics: You will be responsible for monitoring and analyzing key performance indicators related to bus operations, including on-time performance, service quality, and customer satisfaction.
- Identify Trends and Patterns: You will identify trends and patterns in contract performance data and develop reports and presentations to communicate findings to key stakeholders.
- Collaborate with Internal Teams: You will collaborate with internal teams and external contractors to identify opportunities for improvement and implement solutions to enhance operational efficiency.
- Develop and Maintain Dashboards: You will develop and maintain dashboards and performance tracking tools to monitor contract performance on an ongoing basis.
- Participate in Contract Review Meetings: You will participate in contract review meetings and provide input on performance-related issues and concerns.
- Bachelor's Degree: You will have a Bachelor's degree in business, law, economics, operations management, or a related field.
- Contract Performance Analysis Experience: You will have 2+ years of experience in contract performance analysis, preferably in the transportation or logistics industry.
- Strong Analytical and Quantitative Skills: You will have strong analytical and quantitative skills, with proficiency in data analysis tools and software.
- Excellent Communication and Presentation Skills: You will have excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences.
Kelsian Group Limited is a leading provider of public transportation solutions, innovating, designing, and delivering integrated bus services and transport networks. We are committed to providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background and strongly encourage applications from Aboriginal and Torres Strait Islander people.
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Leichhardt, Australia Kelsian Group Full timeAbout the RoleWe are seeking a highly skilled Contract Performance Specialist to join our team at Kelsian Group Limited. As a key member of our operations team, you will play a critical role in analyzing and evaluating the performance of our bus operations contracts.Key ResponsibilitiesContract Performance Analysis: Monitor and analyze contractual...
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