Telephone Inbound Specialist

1 week ago


Melbourne, Victoria, Australia beBeeNegotiation Full time $29,960 - $34,760
Key Role: Telephone Inbound Specialist

We are looking for a highly skilled and friendly telephone agent to represent our organization in a professional capacity.

The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to negotiate and problem-solve.

Key Responsibilities:
  • Provide exceptional customer service by responding to inquiries in a courteous and professional manner
  • Negotiate payment arrangements with customers while maintaining a positive and respectful tone
  • Utilize effective communication skills to resolve customer complaints in a timely and satisfactory manner
  • Collaborate with colleagues to achieve team goals and objectives
Requirements:
  • Excellent verbal and written communication skills
  • Ability to work in a dynamic and fast-paced environment
  • Strong negotiation and problem-solving skills
  • Ability to work collaboratively as part of a team
  • Australian citizenship or permanent residency is required
What We Offer:
  • A competitive hourly rate including evening shift allowances
  • A stable role with consistent shifts and opportunities for growth and development
  • A diverse and inclusive workplace culture

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