Clinical Administrative Support Specialist

13 hours ago


Bundaberg city centre, Queensland, Australia Friendly Society Private Hospital Full time
About The Friendlies Medical Suites

At The Friendlies Medical Suites, we provide consulting rooms for up to 30 specialists, doctors, and medical professionals offering a variety of specialist services to the community.

Job Overview

We are seeking an experienced Clinical Administrative Support Specialist to provide professional administration, clerical, and reception support to our established Specialists. This role is being offered at 50 hours per fortnight, permanent part-time. The ideal candidate will be flexible to fit in with the current rostering and potential fortnightly roster changes to meet activity. This role may include late afternoon/evening clinics.

Key Responsibilities
  • Provide high-level personalised medical reception service for patients and practitioners
  • Processing patient billing information, hospital accounts, and Medicare claims
  • Medical transcription from dictation
  • Prepare banking, banking receipts, and calculate payments as relevant to the service area
  • Various administrative duties as requested by the Specialist and Manager – Outpatient Services
  • Provide back-up medical reception support to the other Medical Receptionists and Specialists
Requirements
  1. Demonstrated previous experience working in a medical reception role, ideally in an outpatients or hospital environment.
  2. Thorough working knowledge of medical terminology and medical reception-related processes and procedures
  3. High level communication and interpersonal skills including an ability to develop rapport with a broad and diverse range of patients
  4. Proven ability to effectively work independently and in a team to achieve high work standards and meet business goals
  5. High level computer literacy including the use of Microsoft Office Suite and medical practice software (ideally Best Practice)
  6. Possess a relevant qualification in business, medical terminology, and/or administration (desirable)
Benefits
  • Attractive salary packaging options ($93,542 annually)
  • Up to $15,900 annually towards household expenses
  • An additional $2,650 annually towards meals and entertainment expenses
  • Access to Fitness Passport
  • Discounts at our Pharmacy (excludes prescription medication)
  • Bulk billing opportunities at I-Med and Sullivan Nicolaides located within our Hospital


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