Administrative Support Specialist

1 week ago

Adelaide, South Australia beBeeDental Full time $55,000 - $75,000

Dental Administrative Support Specialist

We are seeking an experienced administrative professional to join our team in a dynamic Orthodontic Practice.

As a key member of our front office staff, you will be responsible for providing top-notch patient care and administrative support. Your duties will include:

  • Front Desk Operations: Be the primary point of contact for patients, handling bookings, accounts, and other administrative tasks with exceptional efficiency.
  • Treatment Coordination: Assist with appointment scheduling, coordination, and communication with patients and doctors to ensure seamless care.
  • Chairside Assistance: Provide support to the Orthodontist during procedures, developing your skills and knowledge in a fast-paced environment.

A successful candidate will have excellent communication and organizational skills, a positive attitude, and the ability to work effectively in a collaborative team setting. Experience in a dental practice is preferred but not essential. Opportunities for professional growth and development are available to motivated individuals who thrive in a dynamic environment.

Key Responsibilities:

  • Deliver exceptional patient experiences through responsive and courteous service.
  • Maintain accurate and up-to-date records of patient information, appointments, and billing details.
  • Coordinate treatment plans with orthodontists, hygienists, and other healthcare professionals to ensure comprehensive care.
  • Provide administrative support to the practice management team as needed.

Requirements:

  • High school diploma or equivalent required; certificate or degree in a related field an asset.
  • 1+ years of experience in a similar role within a dental or healthcare environment.
  • Strong communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike.
  • Proficient in Microsoft Office Suite, with experience using electronic health records (EHR) systems.
  • Ability to work independently and collaboratively as part of a dynamic team.

Benefits:

  • Ongoing training and professional development opportunities to enhance your skills and career prospects.
  • A supportive and inclusive workplace culture that fosters teamwork and collaboration.
  • Competitive compensation package, including salary and benefits.

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