
Centre Technical Support Specialist
2 weeks ago
Proudly Australian, with over 42 years in the business, they specialise in mobile onsite service with replacement of hydraulic and industrial hose and fittings.
The company requires a motivated person who takes pride in their work to join their team as a Centre Technician Junior Assistant for their Service & Supply Centre. This is an opportunity to become part of a company that offers stability and a positive, fulfilling work environment.
As a Junior Assistant you will be expected to assist in delivery of consistent, accurate, high quality service to customers. You will become a passionate and energetic team member with excellent skills in communication.
The job will challenge you to provide solutions and build relationships with a varying range of customers and suppliers.
You will be provided with training and work towards advancing in the Centre if the opportunity was to become available.
General Tasks
- Support in daily operation of the Hose Service Centre
- Learn hose assembly, Machine/Weld and pipe-bending procedures
- Assist to customers' needs at counter and on the phone
- Pick-up and deliver goods as required
You
To be considered for this position you will ideally have:
- A strong understanding of customer service
- Good telephone manner
- Excellent verbal and written communication skills
- Ability to carry out instructions
- A knowledge of the industry or similar type
- Mechanical background an advantage but not imperative
- Ability to operate machinery, use tools and measuring devices
- Current driver's licence or working towards obtaining one, reliable transport is needed – Ability to drive manual is essential
- Be computer literate and have good literacy and numeracy skills
- Well-presented and groomed
- Strong work ethic and pride in workmanship
- Ability to prioritise to meet deadlines and problem solve
- Desire to be a team player
- Live within a reasonable distance to the business
- An understanding of WHS and Safe Work Practices
- Maintain neat and tidy dress and appearance
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