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Strategic Customer Engagements Lead

2 months ago


Sydney, New South Wales, Australia Amazon Full time
About the Role

We are seeking a highly skilled and experienced professional to join our Strategic Customer Engagements team as a Strategic Customer Engagements Lead. As a key member of our team, you will be responsible for managing the end-to-end deal cycle for strategic, large, complex, or highly competitive deals.

Key Responsibilities
  • Lead negotiations and customer closure for strategic, large, complex, or highly competitive deals
  • Develop and shape the overall deal strategy and structure to meet customer business outcomes and goals
  • Contribute to developing AWS's value proposition and solutions
  • Drive revenue growth and cloud adoption
  • Closely collaborate with key stakeholders across the organization for regional sales teams and related regional and global stakeholders
  • Act as a trusted advisor in the development of the commercial strategy of deals with AWS Field Sales Executives
  • Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes
  • Develop strategies for pricing and discounts; effectively communicate and identify deal blockers
  • Lead or support presentation of deal proposals to customers
About the Team

Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers, including public sector.

What We Offer
  • A dynamic and inclusive work environment
  • Opportunities for career growth and development
  • A competitive compensation and benefits package
  • A chance to work with a leading cloud provider and make a meaningful impact on the industry
Requirements
  • At least 10+ years of demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals from opportunity through closure
  • 8+ years of experience working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals
  • Bachelor's degree in Business, Economics, Technology, or Finance (or equivalent work experience)
Preferred Qualifications
  • Knowledge of public sector business
  • Advanced degree or equivalent relevant experience
  • Knowledge of AWS products and services
  • Excellent written and verbal communication skills