Customer Service Team Lead

1 week ago

Melbourne, Victoria, Australia beBeeLeadership Full time $104,115 - $143,777

Job Overview

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We are seeking an exceptional leader to spearhead our customer service team. As the Branch Manager, you will be responsible for driving business growth, inspiring your team, and delivering exceptional service.

This is an exciting opportunity to lead a dynamic team and contribute to the success of our organization. You will have the chance to develop your skills and knowledge while making a positive impact in the community.

Key Responsibilities:

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  • Lead a team of customer service professionals and business specialists
  • Set the standard for exceptional customer experiences
  • Drive business growth and success
  • Manage operations and ensure financial accountability

Benefits

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In return, you can expect:

  • A competitive remuneration package
  • Ongoing training and development opportunities
  • Access to banking, wealth, and insurance benefits
  • A supportive and inclusive work environment

Requirements

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To succeed in this role, you will need:

  • Strong leadership skills
  • The ability to understand and meet the needs of customers from diverse backgrounds
  • Experience in sales leadership and risk management
  • Excellent communication and interpersonal skills

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