
New Client Acquisition Specialist
1 week ago
We are seeking a skilled Sales and Case Specialist to join our team. In this role, you will play a critical part in revolutionising the way we attract, convert and welcome new clients into our firm.
Your primary objective will be to establish meaningful relationships with potential and new clients via various communication channels, ensuring they feel heard, supported and informed throughout their journey with us.
To achieve this, you will be responsible for asking the right questions, gathering information to assess their case and eligibility, and clearly explaining our services, benefits, and value proposition. Your exceptional communication skills will enable you to build trust and rapport quickly, guiding them towards making an informed decision.
Responsibilities:- Clinical Communication: Engage with clients via chat, SMS, email, and phone to provide empathetic and persuasive support.
- Critical Assessment: Gather information to evaluate client cases and determine eligibility for our services.
- Service Explanation: Clearly outline our offerings, highlighting how we can help and why we're the ideal choice.
- Rapport Building: Establish trust and confidence with clients, facilitating a seamless transition to our services.
- Data Management: Maintain accurate records of client interactions, adhering to legal regulations and best practices.
- Process Optimisation: Identify opportunities to streamline and enhance processes, leveraging technology and industry expertise.
- Legal Background: Legally trained professionals with a strong understanding of relevant laws and regulations.
- Sales Acumen: Individuals with sales experience and a proven track record of success.
- Effective Communication: Skilled communicators with the ability to articulate complex ideas simply and persuasively.
This is an entry-level position suitable for those looking to launch their career in sales and law.
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