Patient Services Coordinator

2 days ago

Rockhampton, Queensland, Australia beBeeCustomerService Full time $55,511 - $59,826

Job Title: Patient Services Coordinator

Description:

This role provides a high level of customer service to patients, doctors and staff by ensuring efficient booking services for all patients and utilising available booking time effectively.

The position involves coordinating bookings, managing waiting lists, scheduling appointments and meeting established work priorities in a fast-paced environment.

Key Responsibilities:

  • Provide excellent customer service to patients, doctors and staff.
  • Coordinate bookings, manage waiting lists and schedule appointments efficiently.
  • Meet deadlines and established work priorities.
  • Work effectively as an individual with limited supervision and as part of a multi-disciplinary team.
  • Develop and maintain effective communication and interpersonal skills.

Requirements:

  • Ability to actively participate in a working environment that supports contemporary human resource practices.
  • Ability to coordinate bookings, manage waiting lists and meet established work priorities.
  • High level communication and interpersonal skills.
  • Proficiency or ability to rapidly acquire skills in the use of Clinical Information Systems.

Benefits:

  • An hourly rate between $48.51 - $53.95 p.h.
  • 12.75% employer superannuation contribution.
  • Flexible work-life balance and variety.
  • Employee Assistance Program (EAP).
  • Vaccine Preventable Diseases (VPD) requirements.

How to Apply:

  • Submit your current CV or resume, including referees.
  • Write a cover letter addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the role description.

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