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For over 50 years, individuals and communities have relied on trusted organisations to help them live healthier, more fulfilling lives.
About Our ProgramWe are proud to lead a transformative initiative delivering integrated, person-centred care across Central Queensland, Wide Bay, and the Sunshine Coast. Launched in recent years, this program unites community organisations to simplify access to support and connect people with the right services—without the stress of navigating the system alone.
Your Key RoleYou will be the first point of contact for clients referred through various pathways. In this role, you'll play a vital part in guiding clients through a smooth and welcoming entry into our services, providing invaluable support on their journey to well-being.
- Lead Client Engagement: Provide direct engagement and brief interventions to ensure seamless transitions and aftercare.
- Collaborate Effectively: Work closely with internal teams and external partners to deliver comprehensive care.
- Support Clients: Be their first contact and help them navigate their care journey, ensuring a welcoming experience at every step.
- Manage Care Processes: Oversee collaborative care planning, transitions between services, and aftercare.
- Foster Community Partnerships: Build relationships with local hub partners and the lived experience workforce to foster community-driven care.
- Experience: A background in mental health and/or AOD settings, including knowledge of systems, legislation, and brief-intervention approaches.
- Leadership Skills: You will take charge of client care and team coordination, ensuring clients receive the best possible outcomes.
- Community Focus: Experience working independently and as part of a care team in community-based recovery models.
- Collaboration Skills: Proven ability to engage and collaborate with diverse services and professionals in the mental health space.
- Qualifications in psychology, social work, mental health nursing, counselling or a related field.
- A maintained relevant annual registration and/or membership of a professional body (preferred).
