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Support Services Coordinator
3 weeks ago
The Administration Officer provides support to patients, families, and staff in the Emergency Department. They maintain accurate records, handle patient admissions, and provide reception services to ensure efficient patient flow.
Responsibilities- Attend to patients, family members, and general public by undertaking standard ED administrative duties.
- Respond to enquiries, answer phone calls, and transfer messages accurately.
- Consult with patients, carers, and clinical staff to obtain correct details for admissions and record information efficiently.
- Maintain composure during high demand and surge activity to ensure support to patients and clinical staff.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment.
- Strong organizational and time management skills.
- Ability to maintain accurate records and confidential information.
This role offers a challenging and rewarding opportunity to make a difference in the lives of patients and their families. You will have the opportunity to develop your skills and experience in a dynamic and supportive team.
Other InformationThis is an ongoing part-time position available immediately.
