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Customer Service Representative

1 month ago


Saint George, Australia Westpac Full time

At Westpac, we're looking for a talented individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for consistently processing customer transactions efficiently and accurately, while providing a seamless service.

The ideal candidate will have a genuine desire to help customers and deliver the best service every time. You may not have banking experience, but that's okay - we can teach you the banking side of the role.

We're committed to creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone. If you're interested in discussing workplace flexibility, please feel free to mention it in your application.

We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply.

As a Customer Service Representative, you will play a significant part in the future of our business, which has been around for 200 years. Our purpose is to create better futures together, and we'll back you in the development of your career, internal career prospects, and flexible working.

Key responsibilities include:

  • Processing customer transactions efficiently and accurately
  • Providing a seamless service to customers
  • Identifying opportunities to help customers meet their financial needs

What's in it for you?

You'll have the opportunity to work with a collaborative team of passionate people who are dedicated to making a difference for our customers, communities, and each other. You'll also have access to a wide range of employee benefits, including competitive remuneration, a great culture, and opportunities for growth and development.

We're an equal opportunity employer and are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.