High-Performance Client Advocate

5 days ago


Sydney, New South Wales, Australia S2M Digital Recruitment Full time

About the Role

We are seeking a highly skilled Client Advocate to join our team. This is a unique opportunity to work in a purpose-driven industry, creating meaningful connections and driving positive change.

Main Responsibilities

  • Manage your own accounts and consult with clients on best practice use of the platform to optimize operational efficiency.
  • Lead new customers through the onboarding process, ensuring smooth implementation and integration of business products into client workflows.
  • Assist and lead training sessions for new clients.
  • Assist and lead training sessions on new platform updates.
  • Develop strategies to acquire new customers to help fill the sales pipeline.
  • Collaborate with engineers at the intersection of business and technology.

About You

  • 3-5+ years of proven experience managing high volumes of clients.
  • Prior experience in the healthcare industry is mandatory.
  • Experience in B2B sales and/or account management is required.
  • Excellent attention to detail.
  • Able to share thoughts on optimizing client care and take charge in voicing opinions.
  • Strong hands-on mentality and willingness to roll up sleeves.
  • Motivated by an international and fast-paced work environment with a strong team spirit.
  • High customer orientation with excellent interpersonal skills.
  • Fluent written and verbal communication skills in English.

About Us

S2M Digital Recruitment offers a collaborative team environment and competitive salary. The estimated salary for this role is $80,000 - $110,000 per annum, depending on experience.



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