High-Performance Client Advocate
5 days ago
About the Role
We are seeking a highly skilled Client Advocate to join our team. This is a unique opportunity to work in a purpose-driven industry, creating meaningful connections and driving positive change.
Main Responsibilities
- Manage your own accounts and consult with clients on best practice use of the platform to optimize operational efficiency.
- Lead new customers through the onboarding process, ensuring smooth implementation and integration of business products into client workflows.
- Assist and lead training sessions for new clients.
- Assist and lead training sessions on new platform updates.
- Develop strategies to acquire new customers to help fill the sales pipeline.
- Collaborate with engineers at the intersection of business and technology.
About You
- 3-5+ years of proven experience managing high volumes of clients.
- Prior experience in the healthcare industry is mandatory.
- Experience in B2B sales and/or account management is required.
- Excellent attention to detail.
- Able to share thoughts on optimizing client care and take charge in voicing opinions.
- Strong hands-on mentality and willingness to roll up sleeves.
- Motivated by an international and fast-paced work environment with a strong team spirit.
- High customer orientation with excellent interpersonal skills.
- Fluent written and verbal communication skills in English.
About Us
S2M Digital Recruitment offers a collaborative team environment and competitive salary. The estimated salary for this role is $80,000 - $110,000 per annum, depending on experience.
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