Clinical Engagement Lead
3 weeks ago
We are looking for a talented Clinical Engagement Lead to join our team at Lyrebird Health. In this role, you will be responsible for building and maintaining strong relationships with SMB customers, ensuring they derive maximum value from our product.
The successful candidate will have a deep understanding of customer needs and behaviors, with a proven track record of driving growth and retention.
**Responsibilities:**
- Develop and execute customer engagement strategies to drive growth and retention.
- Collaborate with cross-functional teams to identify and address customer needs.
- Analyze customer data to inform business decisions and optimize customer success initiatives.
About You:
- 3-5 years of experience in customer success within a SaaS or B2B environment.
- Ability to engage with high-level stakeholders to drive strategic growth.
- Exceptional verbal and written communication skills, with an empathetic approach to customer interactions.
The estimated salary for this position is $120,000 - $150,000 per year, depending on location and experience.
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