Community Support Specialist

6 days ago

Narrabri, Australia beBeeCustomerService Full time $63,700 - $70,500
About This Role

Our organisation is seeking a dedicated professional to provide exceptional customer service and support to our community.

Key Responsibilities:
  • Deliver high-quality customer service through various channels, ensuring every interaction is friendly and efficient.
  • Collaborate with colleagues to achieve common goals and create a positive work environment.
  • Provide timely and accurate information to customers, both verbally and in writing.
  • Exercise discretion, sensitivity, and maintain confidentiality as required.
  • Take ownership of customer matters and ensure follow-up until resolution.
What We're Looking For:
  • Excellent communication and interpersonal skills.
  • A friendly and approachable nature.
  • Attention to detail and organisational skills with the ability to prioritise tasks.
  • Experience in a customer service/administration-based role.
  • Proven ability to build effective relationships, both internally and externally.
  • Basic skills in Microsoft Office applications.

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