Strategic Business Growth Professional

1 week ago

Melbourne, Victoria, Australia beBeeTransformation Full time $120,000 - $170,000
Pre-Sales Transformation Consultant

Drive business growth and transformation through strategic service-led engagements.

Job Description:

  • Pivotally position large, complex deals with strategic customers by collaborating closely with go-to-market teams.
  • Ensure seamless continuity from sales to delivery by acting as the single thread of communication.

Transform customer outcomes through AI-powered solutions and make ServiceNow their best buying decision yet.

Responsibilities:

  1. Partner with sales executives and align with other go-to-market teams to design high-value professional services engagements.
  2. Lead discovery workshops with enterprise customers to uncover business goals and AI-driven opportunities.
  3. Translate vision into clear delivery scopes, Statements of Work, delivery roadmaps, and success criteria.
  4. Build accurate services estimates, select the right pricing model, and ensure profitable delivery margins.
  5. Collaborate with Solution Architects to validate feasibility, identify risks, and secure the right skills for success.
  6. Present proposals and delivery strategies to executives, articulating both technical solutions and business value cases.
  7. Shape AI-enabled workflows and intelligent automation approaches that accelerate time-to-value and maximize ROI on the ServiceNow platform.

What You'll Bring:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes.
  • Proven ServiceNow delivery experience in large-scale transformation programs across multiple modules.
  • Strong commercial skills – able to scope, estimate, and structure profitable deals.
  • Executive presence and the ability to engage with C-level stakeholders.
  • Demonstrated success in pre-sales or solution architecture for professional services and advisory services.
  • Ability to lead discovery workshops, identify value opportunities, and translate vision into deliverable outcomes.
  • Strong market insight into industry trends and their impact on customer transformation priorities, particularly in AI, CRM, and enterprise service management.
  • A collaborative mindset – skilled at working across sales, solution consulting, and delivery organisations.
  • ServiceNow certifications (CSA, CIS, CMA/CTA) strongly preferred.

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