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Island Hospitality Manager

1 month ago


Adelaide, South Australia SeaLink K'gari (Fraser Island) Full time
Immerse Yourself in Unparalleled Island Living

  As an esteemed Front Office Manager at SeaLink K'gari (Fraser Island), you will lead our front office team in a fast-paced resort environment. We seek a highly skilled and dynamic individual to deliver exceptional guest experiences.

  This is not just a job, it's a lifestyle. You will be immersed in island living, with the opportunity to experience the unique beauty of Fraser Island. To thrive in this role, you should possess a minimum of 2 years of experience as a Front Office Manager in a 3-star or higher hotel/resort, along with proficiency in using hotel booking software.

  Responsibilities include overseeing Front Office Administration and Reception operations, ensuring exceptional guest experience in a friendly, team-oriented environment. Key responsibilities also involve managing accommodation bookings, check-ins, counter service, and telephone inquiries, reconciling daily accounts and client billing, updating daily incoming tour numbers for meals and accommodation, and assisting with back-office operations.

  To excel in this role, you should be self-motivated with the ability to work independently, possess keen attention to detail and problem-solving skills, have a professional service attitude with a "can-do" approach, and hold a current First Aid Certificate or willingness to obtain one.

A Competitive Package Awaits

  We offer a competitive annual salary of $65,000 - $85,000 AUD, depending on your level of experience, plus exclusive discounts: 25% off resort dining, bars, retail, and spa. Other benefits include employee training programs and recognition awards, free K'gari Explorer Tours and ferry rides to and from the island, and convenient Transfers: Free ferry rides to and from the island.

  SeaLink Marine & Tourism is a world-class operator, part of Kelsian Group Limited. We deliver brilliant experiences to our guests on Fraser Island, the world's largest sand island.

  If you are passionate about delivering top-notch service and ready to embrace island life, we invite you to join our exceptional team.