Desktop Support Specialist
4 weeks ago
Axiom Technologies is a leading provider of managed IT solutions to medium to large-scale enterprises globally. We are seeking a skilled Desktop Support Specialist to join our team.
This role will provide onsite and on-call assistance to end-users within our organization's desktop computing environment. The successful candidate will have excellent end-user computing skills, good knowledge of infrastructure support, and strong analytical and problem-solving capabilities.
Key Responsibilities:
- Provide timely and accurate support to end-users within the desktop computing environment.
- Troubleshoot and resolve hardware and software issues.
- Collaborate with technical groups to resolve complex issues.
- Document all work performed through our ticketing system.
Requirements:
- 2+ years of experience in Level 2/3 desktop support.
- Windows 10 or 11 Admin troubleshooting experience.
- Knowledge of Active Directory and Group Policies.
- PowerShell scripting knowledge.
Personal Attributes:
- Excellent communication skills.
- Strong customer service ethic.
- Ability to work independently and in a team-oriented environment.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
How to Apply:
If you are a motivated and experienced Desktop Support Specialist looking for a new challenge, please forward your resume to us.
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