Desktop Support Specialist

4 weeks ago


Brisbane, Queensland, Australia Axiom Technologies Full time

Axiom Technologies is a leading provider of managed IT solutions to medium to large-scale enterprises globally. We are seeking a skilled Desktop Support Specialist to join our team.

This role will provide onsite and on-call assistance to end-users within our organization's desktop computing environment. The successful candidate will have excellent end-user computing skills, good knowledge of infrastructure support, and strong analytical and problem-solving capabilities.

Key Responsibilities:

  • Provide timely and accurate support to end-users within the desktop computing environment.
  • Troubleshoot and resolve hardware and software issues.
  • Collaborate with technical groups to resolve complex issues.
  • Document all work performed through our ticketing system.

Requirements:

  • 2+ years of experience in Level 2/3 desktop support.
  • Windows 10 or 11 Admin troubleshooting experience.
  • Knowledge of Active Directory and Group Policies.
  • PowerShell scripting knowledge.

Personal Attributes:

  • Excellent communication skills.
  • Strong customer service ethic.
  • Ability to work independently and in a team-oriented environment.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and experienced Desktop Support Specialist looking for a new challenge, please forward your resume to us.



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