Mining Systems Engineer

4 days ago


Milton, Queensland, Australia Modular Mining Full time
Job Title: Applications Engineer

Job Summary:

We are seeking a highly skilled Applications Engineer to join our team at Modular Mining Systems. As an Applications Engineer, you will be responsible for providing technical support and deploying systems to ensure product functionality and customer satisfaction.

Key Responsibilities:

  • Provide technical customer support through task assigned processes to ensure product functionality.
  • Diagnose root cause of problems, troubleshoot of issues/ repairs within agreed timeframes.
  • Day time telephone support to resolve issues with our clients.
  • Open and close support tickets.
  • Deployment of systems may require travel to domestic and international mines and Modular Mining offices around the globe.
  • Ability to work on an on call roster over the weekends, approximately once every 6-8 weeks

Requirements:

  • Bachelor's degree in engineering or science discipline, or equivalent professional experience
  • Strong verbal and written communication
  • Ability to analyse technical data and look for opportunities and solutions
  • Computer literate
  • Knowledge of computing languages such as C, C++, SQL and/or scripting languages

Why Work With Us:

  • We Live by Our 'SLQDC' Vales: Safety, Compliance and Law, Quality and Reliability, Delivery and Cost
  • Insurance Cover: Death and Income Protection Insurances provided during your employment
  • Yearly Bonus: Potential for all employees to receive a yearly bonus
  • Healthy Lifestyles: Reimbursements for a healthy lifestyle (gym memberships or sporting activities)
  • Work life balance: Hybrid work and 9 day fortnight options
  • Study: Educational Reimbursements for study applicable to your role or future progression within the company
  • Volunteer Leave: One calendar day per year to pursue volunteer activities with a registered charity or not for profit organisation
  • Referrals: Employee Referral Program offering a bonus if you successfully refer someone for a role
  • Rewards: Recognition awards and employment anniversary rewards
  • Inclusivity and Diversity: We are an Equal Opportunity Employer, and we value diversity and inclusion in the workplace. We welcome all candidates to apply.
  • We Care: Our peoples' health & wellbeing is imperative to us, so we offer a Wellbeing Program for confidential psychology services for the whole family.


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