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Senior Project Deployment Specialist
2 months ago
About Komatsu
Komatsu is a leading provider of innovative solutions for the construction, mining, and industrial machinery markets. With a diverse portfolio of products and advanced IoT technologies, we maximize value for our customers through strategic partnerships and global service networks.
Our Mission
We strive to revolutionize the way the mining industry operates by delivering cutting-edge technology and exceptional service. Our team of passionate professionals is dedicated to fostering innovation, creativity, and collaboration to drive business growth and success.
Job Purpose
This position is responsible for leading the deployments and product upgrades of new systems through software installations and troubleshooting, ensuring the successful configuration, commissioning, calibration, and validation of products both installed and existing. While providing a higher level of knowledge to Komatsu across all products and maintaining the highest safety standards.
Key Responsibilities
- Execute the deployment of new systems through software installations and configurations to ensure system functionality and integrity.
- Complete system upgrades with customers including gap analysis, system functionality, and testing.
- Troubleshoot networks, wireless communications, and Komatsu applications at customer sites by utilizing SQL, FORMs, and Unix/Linux Shell Scripting knowledge.
- Complete functional requirements as per the scope of work such as UAT (User Acceptance Testing).
- Identify and escalate issues and risks throughout the project which may affect the execution to the appropriate person.
- Ensure all site access, qualifications, certifications, and medicals are maintained and current.
- Collaborate and communicate across business units within Komatsu to achieve goals and objectives.
- Comply with corporate Project processes.
- Maintain compliance to all legislative, Komatsu, and customer site policies, rules, and requirements.
- Reinforce awareness and demonstrate commitment that safety is our top priority and "zero accidents" is achievable.
Senior Role Responsibilities
- Understand customer needs and contractual requirements of the project.
- Mentor engineers/peers within the team.
- Develop and maintain relationships with customers.
Requirements
- Tertiary qualification in a related field and/or trade qualified or related experience.
- Solid experience in Komatsu product or related experience from a similar field.
- Computer skills with knowledge of computing languages such as C, C++, SQL, and scripting languages is desired.
- Basic knowledge of mining operations.
Why Work with Us
- We Live by Our "SLQDC" Values: Safety, Compliance and Law, Quality and Reliability, Delivery and Cost.
- Insurance Cover: Death and Income Protection Insurances provided during your employment.
- Yearly Bonus: Potential for all employees to receive a yearly bonus.
- Healthy Lifestyles: Reimbursements for a healthy lifestyle (gym memberships or sporting activities).
- Work life balance: Hybrid work and 9 day fortnight options.
- Study: Educational Reimbursements for study applicable to your role or future progression within the company.
- Inclusivity and Diversity: We are an Equal Opportunity Employer, and we value diversity and inclusion in the workplace. We welcome all candidates to apply.
- We Care: Our people's health & wellbeing is imperative to us, so we offer a Wellbeing Program for confidential psychology services for the whole family.
