
Experienced Guest Experience Leader Wanted
3 days ago
Guest Experience Leader
We're seeking a visionary leader to shape unforgettable guest experiences across Australia's leading experiential tourism business.
About the Role
This unique opportunity is for a dynamic, innovative, and guest-centric professional to lead the on-board and off-train experiences from Adelaide Parklands Terminal.
You will be responsible for:
- Developing and implementing strategies to deliver exceptional guest service.
- Proactively managing Net Promoter Scores (NPS) to ensure service excellence.
- Inspiring and developing a passionate team, cultivating a high-performance culture that puts guests at the heart of everything we do.
About You
Your energy, passion, and dedication to exceptional guest service are essential. The ideal candidate will be:
- Organised, strategic, and adept at planning for immediate needs and long-term objectives.
- Committed to enhancing the guest experience, aligning every action with our promise of 'sharing special places and shaping lasting memories'.
- An inspirational leader, skilled at fostering a collaborative and motivated team environment.
- Attuned to safety, risk management, and compliance, ensuring a secure and welcoming atmosphere for guests and staff.
What We Offer
- Generous discounts on travel and experiences.
- An attractive salary.
- Study Assistance Policy.
- A career with opportunities for progression, transfers, and secondments.
- Private Health discounts.
- Employee Assistance Program.
- Discounts on merchandise.
- Paid parental leave.
- Purchased Leave Policy.
-
Guest Experience Leader
5 days ago
Adelaide, South Australia beBeeLeadership Full time $90,000 - $120,000Guest Experience LeaderWe are looking for a talented leader to create a welcoming and inclusive team environment, where every guest feels valued and supported.This role involves leading from the floor to assess and fulfill the needs of the business, team, and guests. You will engage with team members to help them understand how their work supports store...
-
Ambitious Guest Experience Leader Wanted
2 weeks ago
Adelaide, South Australia beBeeGuest Full time $60,000 - $85,000About the RoleWe are seeking a highly motivated and energetic individual to join our team as an Assistant Venue Manager. As a key member of our venue management team, you will be responsible for leading by example, motivating your team to deliver exceptional guest experiences, and driving revenue growth.Key Responsibilities:Lead with Energy: Motivate and...
-
Adelaide, South Australia beBeeExperienced Full time $120,000 - $150,000Job DescriptionWe are seeking a visionary leader to shape the experiences of our guests. As an Executive Leader, you will be responsible for leading the development of on-board and off-train experiences that are truly unforgettable.You will proactively manage our Net Promoter Scores (NPS) to ensure guest service consistently exceeds expectations....
-
Guest Experience Leader
5 hours ago
Adelaide, South Australia beBeeLeadership Full time $89,114 - $105,654Lead Guest Experience ManagerThe primary role of a Lead Guest Experience Manager is to provide exceptional service to hotel guests, ensuring their stay is memorable and enjoyable. As the face of the hotel, you will engage with guests at every opportunity, exceeding their expectations and creating a sense of community.Key Responsibilities:Parking guest...
-
Unforgettable Guest Experiences
7 days ago
Adelaide, South Australia beBeeDiversity Full time $28 - $34Front of House Team MemberWe are seeking enthusiastic and motivated individuals to join our dynamic team as casual staff.Key Responsibilities:Deliver exceptional guest experiences with a positive attitude and excellent service skills.Drive sales on every shift through effective upselling, product knowledge, and proactive guest engagement.Work collaboratively...
-
Experienced Hospitality Leader Wanted
1 week ago
Adelaide, South Australia beBeehospitality Full time $70,000 - $90,000The role of a venue manager is critical in delivering exceptional guest experiences.This position involves maintaining and enhancing the overall quality of the hotel, driving revenue growth, and fostering a positive work environment.Key responsibilities include:Maintaining an exceptional presentation of the hotel across all areasDeveloping and implementing...
-
Unforgettable Guest Experiences Specialist
1 week ago
Adelaide, South Australia beBeeGuestExperience Full time $40,000 - $60,000At Funlab, we're all about creating a unique and unforgettable experience for our guests. As a Front of House Casual, you'll be the face of our brand, responsible for delivering exceptional service and ensuring that every guest has an amazing time.">We're on the lookout for people who are passionate about service, driven by fun, and ready to create...
-
Guest Experience Coordinator
5 days ago
Adelaide, South Australia beBeeGuest Full time $55,000 - $75,000Are you a people person with a passion for delivering exceptional customer experiences?We're looking for a skilled Guest Services Agent to join our team, where you'll have the opportunity to make a real difference in the lives of our guests.Key Responsibilities:Provide warm and welcoming service to guests upon arrival and departureProcess transactions...
-
Guest Experience Coordinator
1 day ago
Adelaide, South Australia beBeeCustomerService Full time $50 - $70Job Summary:Overview:The Guest Service Agent role is a vital position that requires delivering exceptional customer service to ensure guests have a great experience and stay. As the first point of contact, you will be responsible for creating a positive impression and championing the arrival experience.Key Responsibilities:Support guests on arrival:...
-
Adelaide, South Australia beBeeCustomer Full time $75,000 - $86,000Experience the World of HospitalityWe are looking for a skilled and charismatic professional to join our team as a Night Auditor/Guest Service Agent. This exciting role involves providing exceptional customer service, ensuring seamless check-in and check-out processes, and maintaining a warm and welcoming atmosphere for our guests.Your key responsibilities...