Guest Experience Coordinator

1 day ago

Adelaide, South Australia beBeeGuest Full time $55,000 - $75,000

Are you a people person with a passion for delivering exceptional customer experiences?

We're looking for a skilled Guest Services Agent to join our team, where you'll have the opportunity to make a real difference in the lives of our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests upon arrival and departure
  • Process transactions efficiently and effectively
  • Anticipate and meet the needs of guests, ensuring their stay is nothing short of memorable
  • Stay up-to-date on local events and activities to provide personalized recommendations to guests
  • Collaborate with colleagues to ensure seamless guest experiences

Requirements:

  • 1 year experience in a front office or guest services role
  • Qualifications in hotel management or hospitality-related field preferred
  • Excellent communication and interpersonal skills
  • Fluent in local language; additional language skills a plus
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Flexibility to work a rotating roster, including nights, weekends, and public holidays

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Recognition and rewards for outstanding performance
  • A supportive and inclusive work environment

About Us:

We are a leading hotel brand committed to providing exceptional experiences for our guests. Our team is passionate about delivering world-class service and creating unforgettable memories.

Join Our Team:

If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we want to hear from you

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