VIP Services Ambassador

6 days ago

Manly West, Queensland, Australia beBeeHospitality Full time $60,000 - $84,000

Delivering exceptional guest experiences is at the heart of every successful hospitality team. As a VIP Services Ambassador, you will play a vital role in upholding our commitment to delivering unforgettable stays.

About the Role:
  • Key Responsibilities:
  • Organize and provide amenities to VIP guest rooms, ensuring timely delivery and efficient coordination between departments.
  • Support the guest experience, responding promptly to requests and enquiries, and maintaining open communication with inter-departments regarding guest movements and activities.
  • Contribute to lobby arrivals, valet parking, and stock management for VIP amenities.
Qualifications and Skills:
  • A natural ability to surprise guests with authentic service and a passion for delivering exceptional customer experiences.
  • Excellent communication skills to deliver positive interactions and build strong relationships with colleagues and guests.
  • Ability to manage tasks, prioritize responsibilities, and contribute to the overall success of our team.
What We Offer:
  • A beachside work environment with wellness benefits, including an Employee Assistance Program and discounted gym membership.
  • Personal development plans and opportunities for career progression.
  • Discounts across our properties and restaurants.

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