
Dining Hospitality Specialist
5 days ago
This role is responsible for ensuring the efficient operation of food and beverage service, delivering a high standard of customer satisfaction.
">Key Responsibilities:">Provide excellent food and beverage service to all guests, ensuring a welcoming experience.
Recognise and familiarise yourself with VIP and regular guests to meet their specific needs.
Greet and seat guests, assist with enquiries and reservations, and offer guidance on menu offerings.
Maximise sales opportunities through suggestive selling and product knowledge.
Accurately take and repeat orders, input them into the point of sale system, and ensure clarity in dockets.
Collect meals from the kitchen promptly, check for accuracy and presentation, and deliver them to guests.
Maintain cleanliness and hygiene standards by following regular cleaning schedules for service areas.
Operate in accordance with relevant laws and policies, and uphold all RSA standards.
Qualifications:
">Prior hospitality or food and beverage experience preferred but not essential.
A valid RSA certification.
Knowledge of beer, wine, spirits, and cocktails.
A strong service focus with attention to detail and clear communication skills.
Ability to work both independently and as part of a team.
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