Department Liaison Officer

1 month ago


Melbourne, Victoria, Australia State Government Of Victoria, Australia Full time
About the Role

The Departmental Liaison Officer provides high-level support to the Minister, Minister's Office, the Secretary, and the Department, acting as a conduit for the efficient channelling of complex information and advice, as well as the coordination of Ministerial Briefings, Correspondence, Cabinet Matters, and Parliamentary Business.

The Departmental Liaison Officer works with limited supervision and plays a key role in managing and coordinating the administrative and communication requirements and protocols between the Minister's office and the Department, including the monitoring and tracking of departmental responses to ministerial office requests.

The position has a key quality assurance role with regards to briefings, correspondence, and other documentation, ensuring that they are consistent with applicable protocols and standards.

Your Outcomes and Accountabilities
  1. Facilitate strong working relationships between the Minister's office and the Department and other ministerial offices, as required, by ensuring a smooth flow of information and complex advice.
  2. Manage and coordinate administrative and communication requirements and protocols between the Minister's office and the Department, including the monitoring and tracking of departmental responses to ministerial office requests.
  3. Provide final quality assurance for briefings, correspondence, and other documentation from the Department, including consistency with applicable protocols.
  4. Assist and advise the Secretary, senior departmental officers, and ministerial staff on relevant administrative and other matters, encouraging the Department's responsiveness to the operational requirements of the Minister.
  5. Contribute to a positive team culture and provide assistance to the broader DLO team and across the Governance and Portfolio Services Branch as required.
  6. Liaise effectively across the DLO/BSO network and with staff at all levels in the group and the Department as a whole.
  7. Provide support across the Governance & Portfolio Services Division as required.
Key Selection Criteria

You will be expected to facilitate strong working relationships between the Minister's office, the Department, and other ministerial offices by ensuring the smooth flow of complex information and advice.

Managing and coordinating administrative and communication protocols between these offices, including tracking departmental responses to ministerial requests, is essential.

You'll provide final quality assurance for briefings, correspondence, and other documentation, ensuring consistency with applicable protocols.

Additionally, you'll assist and advise the Secretary, senior officers, and ministerial staff on administrative matters, promoting the Department's responsiveness to the Minister's operational needs.

Contributing to a positive team culture and supporting the broader DLO team and Governance and Portfolio Services Branch is important.

You'll also be expected to liaise effectively across the DLO/BSO network and with staff at all levels of the Department, while providing support across the Governance & Portfolio Services Division as needed.

Qualifications and Experience

Knowledge of or familiarity with the Transport and Planning Sector policy environment.

Experience in the use of Microsoft Office 365 and Government e-Briefings system (or similar).

Role-Specific Requirement: May be required to be on stand-by outside their ordinary hours of duty to perform work.

What We Offer

Meaningful work making Victorian communities more accessible and liveable.

Professional growth and development opportunities across the department and the wider Victorian Public Services.

Opportunity to work across multiple urban and suburban hubs.

We prioritise the development of a safe and inclusive culture.

Cultural Values: We are an equal opportunity employer, embracing a diverse range of applicants such as veterans, and people who identify as Aboriginal and/or Torres Strait Islander, LGBTQIA community members, individuals with disabilities and/or health conditions, as well as those from varied faith and cultural backgrounds.

At our department, we prioritise the development of a safe, inclusive, and high-performance culture through shared actions and behaviours that align with our strategy and direction.

This empowers our employees to effectively contribute to our goals.

How to Apply

Applications should include a resume and a covering letter.

Applications close 11.59pm on Tuesday 8th October 2024.

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks.

Information provided to the Department of Transport and Planning will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g., large print) due to any viewing difficulties or other accessibility requirements.

To apply for this role, you will be redirected to the Department of Transport and Planning job application system.



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