Health Liaison Officer
3 weeks ago
Healthcare Australia is seeking a skilled Health Liaison Officer to join our team. As a key member of our healthcare team, you will play a crucial role in facilitating effective communication and coordination between primary healthcare subcontractors and our facility.
Key Responsibilities:- Act as the primary point of contact between our healthcare services and external healthcare subcontractors.
- Manage and coordinate all healthcare referrals for clients, ensuring timely and appropriate access to necessary medical, mental health, and specialist services.
- Schedule and coordinate healthcare appointments for clients, ensuring minimal disruption to their routine and maximum efficiency for healthcare providers.
- Maintain comprehensive and accurate records of all referrals, subcontractor communications, and appointment outcomes.
- Conduct regular audits of referral processes and subcontractor services to ensure continuous improvement.
- Provide regular updates to management and other stakeholders on referral activities and subcontractor performance.
- Provide training and support to detention service staff on referral processes and procedures.
- Bachelor's degree in healthcare administration, public health, social work, or a related field (preferred not essential).
- Experience in healthcare coordination, referral management, or healthcare administration.
- Knowledge of healthcare systems and processes, particularly in relation to refugee or detainee healthcare.
- Strong organisational skills and attention to detail.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Ability to maintain confidentiality and handle sensitive information appropriately.
- Proficiency in relevant computer applications (e.g., electronic health records, Microsoft Office suite).
We are a team working together, we never forget that we're people focused. We respect human relationships and aim to make a big difference in people's lives across the country. We embrace a culture of inclusivity, and we align our actions with Our Values:
- We are accountable
- We care
- We are team players
- We are leaders
- We understand your needs
We are committed to embracing diversity and committed to providing a safe working environment. If you have any queries, please contact us at www.healthcareaustralia.com.au.
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