Health Liaison Officer

1 month ago

Melbourne, Victoria, Australia Healthcare Australia Full time
Job Title: Health Liaison Officer

Healthcare Australia is seeking a skilled Health Liaison Officer to join our team. As a key member of our healthcare team, you will play a vital role in facilitating effective communication and coordination between primary healthcare subcontractors and our facility.

Key Responsibilities:
  • Act as the primary point of contact between our healthcare services and external healthcare subcontractors.
  • Manage and coordinate all healthcare referrals for clients, ensuring timely and appropriate access to necessary medical, mental health, and specialist services.
  • Schedule and coordinate healthcare appointments for clients, ensuring minimal disruption to their routine and maximum efficiency for healthcare providers.
  • Maintain comprehensive and accurate records of all referrals, subcontractor communications, and appointment outcomes.
  • Conduct regular audits of referral processes and subcontractor services to ensure continuous improvement.
  • Provide regular updates to management and other stakeholders on referral activities and subcontractor performance.
  • Provide training and support to detention service staff on referral processes and procedures.
Qualifications:
  • Bachelor's degree in healthcare administration, public health, social work, or a related field (preferred not essential).
  • Experience in healthcare coordination, referral management, or healthcare administration.
  • Knowledge of healthcare systems and processes, particularly in relation to refugee or detainee healthcare.
  • Strong organisational skills and attention to detail.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to maintain confidentiality and handle sensitive information appropriately.
  • Proficiency in relevant computer applications (e.g., electronic health records, Microsoft Office suite).
Our Culture:

We are a team working together, we never forget that we're people focused. We respect human relationships and aim to make a big difference in people's lives across the country. We embrace a culture of inclusivity, and we align our actions with Our Values:

  • We are accountable
  • We care
  • We are team players
  • We are leaders
  • We understand your needs

We are committed to embracing diversity and committed to providing a safe working environment. If you have any queries, please contact us at www.healthcareaustralia.com.au.

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