Customer Support Specialist

11 hours ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $60,000 - $90,000

Job Overview:

We are seeking a Customer Support Specialist to provide exceptional customer service and help customers navigate their banking needs with confidence.

About the Role:

  • Deliver outstanding customer experience through personalized advice and support.
  • Assist customers with account openings and everyday banking transactions, ensuring accuracy and up-to-date records.
  • Educate customers on our digital banking tools to make banking simple, secure, and convenient.
  • Participate in ongoing training to grow skills and career.

Key Responsibilities:

  • Communicate effectively with customers to understand their banking needs.
  • Provide tailored advice and support to help customers achieve their financial goals.
  • Maintain accurate and up-to-date customer records.
  • Stay up-to-date with new products and services to provide expert advice.

What We Offer:

  • A supportive work environment where you can learn and grow.
  • Ongoing training and development opportunities.
  • A competitive salary and benefits package.

About You:

  • You're a great communicator with strong attention to detail.
  • You're comfortable with numbers and written communication.
  • You're a team player with a genuine desire to help others.
  • You're open to learning and growing in a supportive environment.

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