Customer Support Specialist

3 days ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $70,000 - $90,000
Job Title: Customer Support Specialist

We are seeking an experienced customer support specialist to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients.

About the Role

The Customer Support Specialist will engage with customers through various channels, including phone, email, and chat. They will respond to customer inquiries, resolve issues, and provide solutions in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service and support via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex issues
  • Maintain accurate records of customer interactions
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A strong understanding of customer service principles and practices
  • Ability to work in a fast-paced environment
  • Proficiency in CRM software
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your resume and a cover letter outlining your experience and qualifications.

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