
IT Problem Management Specialist
1 week ago
The Opportunity exists to leverage your expertise in IT Problem Management. You will be part of a dynamic team overseeing the lifecycle of all IT Problems across the organization.
Your key responsibilities will include:
- Managing, coordinating, standardizing, and leading all ITIL problem management activities to identify root causes and prevent future problems.
- Proactively detecting and preventing future problems/incidents by initiating the Problem Management process for quicker diagnosis and resolution.
- Preparing statistics, KPI, and trend reports to optimize processes and improve service delivery.
- Coordinating major incident and problem review meetings to ensure timely and prioritized progress through the Problem Management process.
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Problem Manager
1 week ago
Melbourne, Victoria, Australia Ntt Full time**Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?**Join our growing global NTT team and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people,...
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Problem Management Specialist
1 week ago
Melbourne, Victoria, Australia beBeeProblem Full time $103,400 - $155,300Incident And Problem ManagerWe are seeking an experienced Incident and Problem Manager to lead our resolution teams in delivering high-quality services while managing incidents.The successful candidate will be accountable for the delivery of the problem management process, ensuring that problems are identified and resolved in a timely manner. They will...
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It Problem Manager
1 week ago
Melbourne, Victoria, Australia Country Road Group Full timeThe OpportunityReporting to the IT Manager, you will be a part of one of Australia's largest Lifestyle Brand Houses, overseeing the IT Problem Management across our five iconic brands - Country Road, MIMCO, Politix, Trenery & Witchery.As the IT Problem Manager you will manage the lifecycle of all IT Problems across the Country Road Group, by identifing,...
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Problem Resolution Specialist
2 weeks ago
Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $95,000Job Opportunity:The role of a Problem Resolution Specialist involves being the primary point of contact for customers experiencing issues with their services. This position requires excellent communication and interpersonal skills, as well as the ability to think critically and make sound decisions.Key Responsibilities:Engage with customers in a professional...
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Dedicated Problem Solver
1 week ago
Melbourne, Victoria, Australia beBeeProblemSolver Full time $60,000 - $80,000Job Title:Customer Care Specialist", "Job Description:We are seeking a proactive problem solver with strong communication skills to join our team as a Customer Care Specialist. As an escalation point for Customer Care Coordinators, you will provide high-quality care and support to our global customers.", "Key Responsibilities:Handle complex, escalated, or...
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Itil Problem Manager
1 week ago
Melbourne, Victoria, Australia Leidos Full timeCompany Description**Company Description - About Leidos**We're a large scale complex systems integration company, committed to delivering trusted solutions that help to safeguard Australia. With over 20 years' local experience and the backing of a 32,000 people global network, we're growing fast.The first thing you learn at Leidos Australia is to leave...
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Innovative Problem Solver
1 week ago
Melbourne, Victoria, Australia beBeeProblemManager Full time $120,000 - $170,000Job Overview">The role of a Problem Manager involves the end-to-end lifecycle management of all problems. This includes preventing incidents from occurring and minimizing their impact when they do happen.">Key responsibilities include maintaining accurate information about known errors, developing workarounds to achieve the objective of the role, and...
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Problem Resolution Specialist
1 week ago
Melbourne, Victoria, Australia beBeeEvent Full time $120,000 - $160,000Job Title: Event and Problem ManagerDevelop, refine and implement event management frameworks, policies, and lifecycles across various platforms, tools, and environments.Collaborate with engineering and operations teams to test, release, and optimize alerting capabilities—ensuring meaningful events lead to actionable responses.Design and maintain event...
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Event and Problem Manager
1 week ago
Melbourne, Victoria, Australia Singtel Full timeOverview Event & Problem Manager — Melbourne or Sydney office. Australian Citizens only for this role, with eligibility for AGSVA Baseline clearance. At Optus, we're building the future by expanding into new technology and relentlessly improving every day. We're committed to a vibrant, diverse and inclusive workforce where different backgrounds and...
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Event And Problem Manager
1 week ago
Melbourne, Victoria, Australia Singtel Full time*We will only be considering Australian Citizens for this roleThis role can located in either our Melbourne or Sydney offices Event & Problem Manager At Optus, we don't sit back and let the future happen to us - we're out there making it.By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all...