Director of Customer Experiences

2 days ago

Sydney, New South Wales, Australia beBeeExperience Full time $90,000 - $110,000

Job Title

We are seeking an Experience Director to join our team. This entry-level management position involves supervising a team of Visual Merchandising Assistants, creating compelling visual displays, and understanding retail trends and customer engagement strategies.

About the Role

  • Develop strategic marketing approaches that promote the company image visually.
  • Celebrate team success and ensure an engaged and productive team environment.
  • Lead teams within stores and engage with stakeholders across the wider business to champion and coordinate stock distribution that drives customer engagement.
  • Support line managers by executing marketing strategies, creating displays and merchandise presentations while working across various departments and stakeholders.

Your Skills and Qualifications

  • Display expertise and creativity in visual merchandising.
  • Strong understanding of retail trends and customer engagement strategies.
  • Excellent communication and leadership skills.
  • Ability to lead by example and unite teams through collaboration and engagement.
  • Attention to detail and prioritisation skills.
  • Financial acumen and analytical skills.
  • Self-motivation and diligence.

The Benefits

  • A competitive remuneration package and incentive scheme.
  • Generous employee discounts on products and services.
  • A supportive, flexible, and engaging work environment that supports personal and professional development.
  • Ongoing training and development opportunities to pursue individual ambitions.

Our Recruitment Process

  • Application: Submitting CVs and answering key questions.
  • Chat Interview: Sharing experiences and highlighting value alignment.
  • Video Interview: Showcasing personality and potential.
  • Face-to-Face Meeting: Meeting hiring managers to assess fit within the team and wider business.

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