
Exceptional Customer Experience Specialist
2 weeks ago
At our store, we're seeking a dynamic individual who can effectively collaborate with their team to deliver outstanding customer experiences.
This role is perfect for those who thrive in a casual environment and are passionate about fashion. As a key contributor to our store's performance, you'll be responsible for providing exceptional service, showcasing product knowledge, and ensuring seamless point-of-sale transactions.
Key Responsibilities:
- Deliver exceptional customer experiences by offering great service, demonstrating excellent product knowledge, and executing operational processes smoothly.
- Stay up-to-date with the latest products and share that knowledge with customers through effective communication.
- Contribute to the smooth operation of the store by managing stock efficiently and preventing losses.
- Ensure visual merchandising is maintained, and the store is presented in accordance with brand standards.
- Live and embody the company values, working collaboratively with your store team to achieve results.
Attributes You Possess:
- A genuine passion for fashion with outstanding customer service skills.
- Proactive problem-solving abilities.
- A natural optimism and enthusiasm in everything you do.
- Flexibility to work weekends and late trading hours as required by business needs and peak trade periods.
- Embodying a 'can-do' attitude and demonstrating a customer-obsessed culture.
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