Exceptional Customer Experience Specialist

1 day ago

Sydney, New South Wales, Australia beBeeExperience Full time $80,000 - $120,000
Customer Experience Specialist

We are seeking a skilled Customer Experience Specialist to join our team. As the face and heart of our premium assets, you will be responsible for delivering exceptional customer experiences to top-tier clients.

The role involves developing and nurturing relationships with our customers to meet their needs and exceed their expectations. You will have the power to delight customers, build meaningful connections, and provide tailored recommendations.

Fostering engagement and anticipation of unspoken needs is crucial in this position. You will craft a vibrant sense of community in a prestigious and cutting-edge building environment.

Your responsibilities will include:

  • Developing and maintaining strong relationships with our customers to meet premium-grade standards.
  • Establishing partnerships that benefit our customers while promoting their products and services.
  • Embracing change and consistently delivering extraordinary results.
  • SUPPORTING AND DELIVERING ENGAGING CUSTOMER EVENTS THROUGHOUT THE YEAR.

The ideal candidate will bring:

  • Previous experience in a customer-facing position within an office, hotel, or hospitality environment.
  • A natural talent for connecting with people from diverse backgrounds, building genuine rapport, and fostering meaningful relationships.

This role requires periods of walking, standing, sitting, and/or manual handling. The benefits include work-life balance, competitive compensation, recognition and rewards, hassle-free wardrobe, career advancement opportunities, and a thriving work environment.

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