Customer Experience Director

2 days ago

Sydney, New South Wales, Australia beBeeInnovation Full time $160,000 - $220,000
Customer Experience Director

We are seeking a highly skilled and experienced Customer Experience Director to lead our innovation efforts in scaling and embedding operating models across ANZ.

The ideal candidate will have a proven track record in driving innovation, building trust with clients, and delivering high-impact solutions that meet their unique needs.

About the Role:

  • This is an exciting opportunity for a seasoned professional to join our team as a Customer Experience Director and play a key role in shaping our innovation strategy.
  • You will be responsible for developing and implementing innovative solutions that drive business growth, improve client satisfaction, and enhance our reputation in the market.

Key Responsibilities:

  • Partner with cross-functional teams to identify and develop opportunities for innovation and growth.
  • Develop and implement strategic plans to drive innovation, build client relationships, and deliver results-driven solutions.
  • Lead and collaborate with senior leaders to ensure alignment with our overall business strategy and goals.

Requirements:

  • A Bachelor's or Master's Degree in a relevant field (e.g., Business Administration, Marketing, or Communications).
  • At least 5 years of experience in a leadership role, preferably in a customer-facing or innovation-focused position.
  • Proven track record of driving innovation, building strong client relationships, and delivering high-impact solutions.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to help you grow professionally.
  • A collaborative and dynamic work environment that fosters creativity and innovation.

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