High-End Facility Leader

14 hours ago

Brisbane, Queensland, Australia beBeeManagement Full time
General Manager Job Opportunity

We are seeking an exceptional General Manager to lead the operations of a high-end facility. This is a rare opportunity for an ambitious leader to oversee a premium environment where excellence in service, experience, and performance is the standard.

The General Manager will be responsible for orchestrating all aspects of the facility's day-to-day operations, ensuring every guest and member enjoys an unparalleled experience while driving commercial success.

Key Responsibilities:
  • Deliver Exceptional Guest Experience: Lead the delivery of an exceptional, five-star member and guest experience across all touch points.
  • Oversee Daily Operations: Oversee daily operations, aligning performance with the highest standards of service and presentation.
  • Achieve Sales and Growth Targets: Achieve ambitious sales, growth, retention, and revenue targets.
  • Build and Inspire a High-Performing Team: Build, mentor, and inspire a high-performing team to deliver excellence at every level.
  • Promote Premium Services: Drive premium marketing, events, and promotional initiatives that elevate the facility's brand and reputation.
  • Maintain World-Class Standards: Maintain world-class standards in service, compliance, and safety.
About You:
  • Senior Management Experience: Experienced in senior or regional management, ideally within high-end facilities, hospitality, health, or leisure.
  • Commercial Acumen: A proven leader with strong commercial acumen and a track record of achieving and exceeding financial goals.
  • Collaborative Leadership: Skilled at building strong, collaborative teams and delivering outstanding customer service.
  • Professionalism: Polished, professional, and confident with excellent communication and relationship-building skills.
  • Passion for Health and Wellness: Passionate about health, fitness, and wellness, with the ability to inspire both teams and members.

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