Strategic Business Manager

4 days ago

Ipswich, Australia beBeeCustomer Full time £50,000 - £51,500
Leadership Role in Smart Generation

You will play a pivotal role in leading our Sales Operations and Customer Service activities across a diverse customer base. This is a unique opportunity to shape the customer experience, deliver on business plans, and inspire high-performing teams of Sales Support and Customer Service Executives.

You'll contribute to the wider operations strategy, champion transformation to reduce cost to serve, and ensure excellence in service delivery, compliance, and data accuracy to support Smart Generation customers.

Key Responsibilities
  • Experience of managing complex products from concept through to delivery;
  • Exceptional understanding of smart generation as a supplier and within the market and trading sector;
  • Demonstrate knowledge around customer renewals, pricing activities, reporting, credit expiry, deemed rates, contract set up;
  • Proven experience in a change environment, implementing and embedding change;
  • Experience of delivering against short, medium, and long-term plans through people.
What sets us apart?
  • Global Impact: With offices worldwide, you'll be part of a dynamic team with opportunities to explore new markets and make a difference globally.
  • Flexible Working: Embrace the freedom to work from home for extended periods. We prioritize work-life balance, recognizing that your well-being matters.
  • Commitment to Diversity and Inclusion: We celebrate our diverse culture and value individuals irrespective of background, disability, religion, gender identity, sexuality, or ethnicity.

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