Digital Product Experience Lead

1 week ago


Brisbane, Queensland, Australia Credit Union Australia Full time

Unlock Your Potential as a Digital Product Experience Lead

Credit Union Australia is seeking an experienced Senior UX/UI Designer to join our team in Brisbane. As a key member of our Digital Experience (DX) team, you will play a crucial role in shaping the digital user experience for our Small Business product.

About the Role

We are looking for a highly skilled and creative Senior UX/UI Designer to lead the development of detailed experience designs from inception through to build and launch. You will integrate the latest standards in interaction design to create exceptional experiences and work closely with the development team to ensure seamless execution.

Your Impact

As a Senior UX/UI Designer at Credit Union Australia, you will have a significant impact on our customers' experience. You will craft digital experiences that create and deliver customer engagement, satisfaction, loyalty, and value. You will collaborate with the wider organisation to take work from initial ideas (founded in user research) through to fully articulated, validated designs and flows.

Responsibilities

  • Design and creation: You will lead the development of detailed experience designs from inception through to build and launch.
  • User research & testing: You will conduct effective research and testing strategies that deliver reliable and impactful insights.
  • User interface design: You will leverage our design system to create consistent, efficient interfaces and contribute new components and elements where they add value.

Requirements

  • 5+ years' experience in delivering digital experiences that create material value for customers and organisation.
  • Extensive experience with user-centred design principles and practices, web/mobile standards, typography, colour, web/mobile usability standards and IA.
  • A strong portfolio of UI design that showcases your creativity and understanding of design principles and best practices.

Salary

$120,000 - $150,000 per annum, depending on experience.

About Us

Credit Union Australia is a customer-obsessed organisation committed to helping all Australians own their own home. We are part of the Chief Customer Office and manage the entire customer experience, from attracting new customers through our strong brand and clever propositions to retaining them and making them brand advocates through our award-winning service and support.



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