Digital Experience Design Lead
3 weeks ago
Troocoo is collaborating with a prominent customer-owned bank, prioritising customer satisfaction and community support.
As a Senior UX/UI Designer, you'll shape digital user experiences and design cohesive user journeys across our digital channels.
You'll collaborate with Digital, Brand, Marketing, Customer Experience, Product, and Technology teams to create intuitive cross-platform journeys and on-brand interfaces.
This role involves crafting digital experiences that enhance user satisfaction and drive business outcomes.
You'll apply your UI expertise to leverage and evolve our design system, conduct user research, user testing, and analytics to deliver best-in-class, customer-centered solutions.
- 5+ years' experience in delivering digital experiences that create material value for customers and organisation.
- Extensive experience with user-centred design principles and practices, web/mobile standards, typography, colour, web/mobile usability standards and IA.
- Recent experience with mobile applications and online web app experience.
- Excellent stakeholder management and maturity in being able to push back and defend your design decisions and ensure company processes are followed.
To be considered, please apply and include a link to your portfolio or a couple of recent case studies which show your skill level and thinking/approach.
For further details, reach out to Johanna Bullin.
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