Digital Experience Design Lead

2 days ago


Brisbane, Queensland, Australia Squiz Full time

We are seeking a seasoned Digital Strategy Consultant to join our Customer Consultancy team at Squiz. This role is ideal for a skilled professional with expertise in digital strategy, web agency, or consulting experience.

The successful candidate will have exceptional communication, relationship management, and commercial skillsets with a focus on achieving the best outcomes for Squiz and our customers. This role can be based in any of our East Coast Australia locations - Sydney, Brisbane, Melbourne.

About the Role:

As a Digital Strategy Consultant, you will be responsible for:

  • Understanding and prioritizing customer needs and pain points in relation to digital experience design, delivery, and management
  • Designing, planning, and facilitating stakeholder engagement and discovery workshops
  • Transforming big ambitions into clearly articulated and actionable roadmaps and presentations
  • Identifying opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities and other tools within the customer's wider ecosystem to improve their digital experiences
  • Inspiring customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution
  • Identifying the resources, activities, and technologies required to implement solutions

For this role, we are looking for someone with:

  • Previous consulting or digital advisory-related experience: consulting, design, or digital agency
  • Workshop design and facilitation from senior to operational stakeholders
  • Critical and strategic thinking capabilities
  • Excellent written, verbal, and visual communication skills
  • Presentation and professional presence for customers
  • Strong organizational skills and attention to detail
  • Experience conducting research, surveys, or interviews, and gleaning insights from data
  • Ability to steer cross-functional teams to achieve shared outcomes
  • Able to work to deadlines and deliver high-quality work in a timely manner

Benefits and Perks:

We offer a competitive salary of $120,000 per annum, commensurate with experience, plus additional benefits and perks. The ideal candidate will be passionate about digital solutions and have a commercial acumen. Experience working within or with government, higher education, telcos, financial services, and utilities industries is a plus.



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