Guest Experience Host

1 month ago


Port Macquarie, New South Wales, Australia Wyndham Destinations Full time

We are seeking a Guest Experience Host to join our team at Wyndham Destinations, where you will be responsible for delivering exceptional guest experiences and ensuring seamless day-to-day operations at our vacation club resort.

Company Overview

At Wyndham Destinations, we are committed to putting the world on vacation. With over 19,000 associates across the globe, we operate more than 270 vacation club resort locations. Our mission is simple: to deliver exceptional experiences for millions of travelers worldwide.

Job Summary

This role is perfect for customer-obsessed individuals who are passionate about providing personalized service and exceeding guest expectations. As a Guest Experience Host, you will be the face of our brand, ensuring that every guest feels welcome and valued.

About the Role

In this fast-paced environment, you will be responsible for:

  • Greeting and registering guests, as well as providing information on local area attractions
  • Completing all department-related paperwork and using communication equipment, including telephones, fax machines, and computers

This is an excellent opportunity to build your career with a value-driven organization that promotes continual growth and development for its people.

Requirements and Qualifications

To succeed in this role, you will need:

  • Previous experience in a similar hotel or hospitality position
  • A genuine passion for customer service and the local area
  • Excellent communication skills with strong interpersonal abilities
  • Enthusiasm, self-motivation, and a positive attitude
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy and previous experience with a PMS system (e.g., Hirum, Fidelio, Opera)
Benefits

As a valued member of our team, you can expect:

  • A competitive salary of $55,000 - $65,000 per year, depending on location and experience
  • Professional development funding to support your growth and career advancement
  • Discounted hotel stays across Australia, Fiji, and New Zealand
  • Great career development opportunities within a dynamic and inclusive organization
Culture and Community

Hospitality is at the heart of everything we do at Wyndham Destinations. We believe in creating an inclusive environment where we deliver excellence, have fun, celebrate together, and support one another. Join our global team and be part of a community that makes memories start with you.



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