Exceptional Guest Experience Ambassador
2 days ago
We put the world on vacation, one extraordinary experience at a time.
Salary and BenefitsCompetitive hourly rate, plus performance-based incentives and perks such as discounted hotel stays worldwide, subsidised private health insurance, and professional development funding.
About the RoleThis is an exciting opportunity to join our team as a Guest Experience Host. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and ensuring seamless experiences for our guests.
Your key responsibilities will include:
- Greeting and registering owners and guests
- Providing information on local area attractions and amenities
- Completing all department-related paperwork and utilizing communication equipment effectively
To succeed in this role, you will need to possess:
- A genuine passion for customer service and delivering exceptional experiences
- Excellent communication skills with strong interpersonal abilities
- An enthusiastic and self-motivated approach to work
- Impeccable presentation and professional grooming standards
- High levels of computer literacy and proficiency in Opera PMS systems
- The ability to think critically and solve problems in a fast-paced environment
- Flexibility to work varying shifts, including evenings, weekends, and public holidays
Hospitality is at the heart of everything we do at Travel + Leisure Co. Our inclusive environment is built on excellence, teamwork, and a passion for delivering unforgettable experiences. We're always looking ahead to what's next and how we can strengthen our business, communities, and customer relationships. Join us and discover a career where memories start with you.
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