Customer Experience Ambassador
3 weeks ago
At Travel + Leisure Co., we're passionate about creating unforgettable experiences for millions of travelers worldwide. Our company is built on a simple yet powerful mission: to put the world on vacation.
Career OpportunitiesWe're currently seeking a skilled Guest Experience Host to join our team at Flynns Beach. As a Guest Experience Host, you'll play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our front desk.
This fast-paced environment is perfect for customer-obsessed individuals who are passionate about providing outstanding service and making every guest feel welcome.
Key Responsibilities- Greet and register owners and guests, providing them with a warm and personalized experience.
- Provide information on local area attractions and amenities, helping guests make the most of their stay.
- Manage department-related paperwork and ensure all communication equipment is used efficiently.
To be successful in this role, you'll need:
- A genuine passion for customer service and a strong understanding of the local area.
- Excellent communication skills and the ability to work effectively with others.
- Impeccable presentation and professional grooming standards.
- High levels of computer literacy and experience with PMS systems (Opera) is advantageous.
- The ability to recognize and solve problems in the workplace.
We offer a range of benefits to support your career growth and well-being, including:
- Discounted hotel stays across the world.
- Subsidized private health insurance (upon successful completion of probation period).
- Professional development funding to help you achieve your career goals.
- A competitive base hourly rate coupled with performance-based incentives.
- Recognition programs that celebrate your achievements.
Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests in a network of 51 resorts across Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan, and Europe. We serve over 60,000 vacation owners in Club Wyndham South Pacific and have a global presence with offices in Singapore, Shanghai, Indonesia, Thailand, Japan, and Clark in the Philippines.
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