Hospitality Experience Ambassador

14 hours ago


Port Macquarie, New South Wales, Australia Travel + Leisure Co. Full time
Experience Exceptional Guest Service

We Put the World on Vacation at Travel + Leisure Co.

Unlock a Rewarding Career in Hospitality

Our company, Travel + Leisure Co., is passionate about delivering unparalleled guest experiences. As a leading provider of vacation ownership, we operate over 270 resort locations across the globe, serving millions of travelers worldwide. Our mission is to put the world on vacation, and we're always looking ahead to what's next.

In this role, you'll be part of a dynamic team that values innovation, growth, and customer satisfaction. Every day brings new opportunities to learn, turn vacation inspiration into exceptional experiences, and make lasting memories for our guests.

About the Role

As a Hospitality Experience Ambassador, you will be responsible for the day-to-day operation of the front desk, including greeting and registering owners and guests, providing information on local area attractions, completing department-related paperwork, and utilizing all communication equipment.

This fast-paced environment is perfect for customer-obsessed individuals who are passionate about delivering exceptional service and booking guests into our resorts. If you have excellent communication skills, a genuine passion for hospitality, and a positive attitude, we encourage you to apply.

What We Offer

At Travel + Leisure Co., we value our associates and offer a range of benefits to support their growth and well-being:

  • Discounted hotel stays across the world
  • Subsidized Private Health Insurance (upon successful completion of probation period)
  • Professional development funding
  • A competitive base hourly rate coupled with performance-based incentives
  • Monthly, Quarterly, and Yearly Recognition Programs
The Ideal Candidate

To succeed in this role, you should possess:

  • A genuine passion for customer service and the hospitality industry
  • Excellent communication and interpersonal skills
  • Enthusiasm, self-motivation, and a positive individual with impeccable presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Opera) is advantageous
  • The ability to recognize and solve problems in the workplace
  • Able to work a flexible schedule, including nights, weekends, public, and school holidays


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