Senior Hospitality Operations Manager
5 days ago
Mondrian is a unique travel experience that combines innovative design and programming to create an immersive destination for locals and travelers alike.
The venue provides a dynamic framework for guests and locals to engage with the culture of each city, offering imaginative spaces, dining, entertainment, spa services, and edge-of-the-art experiences.
We're seeking experienced professionals who can join our team and contribute to delivering exceptional guest experiences, leading a diverse team, and driving departmental performance through effective revenue strategies and financial management.
The Role Responsibilities- Manage daily operations of food and beverage outlets, including restaurants, bars, and pool clubs.
- Create memorable guest experiences with warm, welcoming service and a polished approach.
- Lead and develop a team, prioritizing guest satisfaction, community connection, and sales-driven mindset.
- Drive departmental performance through revenue growth strategies and meticulous financial management.
- Built a positive work environment promoting learning, growth, and mutual respect.
- Proven experience in hospitality operations within a similar role.
- Excellent organisational and project management skills, managing multiple events simultaneously.
- Strong leadership and team management abilities, with a passion for developing staff.
- Proficiency in software tools such as Seven Rooms and Micros Symphony, advantageous.
- Ability to work varied shifts, including evenings, weekends, and public holidays.
- Full Australian working rights required.
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