Operational Hospitality Manager

2 days ago

Gold Coast, Queensland, Australia beBeeHospitality Full time $60,000 - $80,000
Job Role Overview

The Hotel Duty Manager is responsible for leading the operational management of a hospitality venue, ensuring exceptional customer service and efficient operations.

Key responsibilities include:

  • Managing daily hotel operations, supervising staff, and maintaining compliance with company policies, Liquor Act, Gaming Machines Act, and government regulations.
  • Accurately completing cash reconciliations in a timely manner.
  • Providing clear direction to staff, promoting a harmonious team environment, and ensuring adherence to company standards.
  • Proactively managing events and implementing marketing ideas to drive revenue growth.

A successful candidate will have a strong understanding of gaming and TAB facilities, excellent communication skills, and a strong customer service focus. The ideal candidate will be professionally presented and groomed at all times, flexible, and available to work a rotating roster, including nights, weekends, and public holidays as required. An Australian National Police Check within the last 3 months is mandatory.

Key Requirements
  • Proficiency in food and beverage management in a high-calibre hotel venue with a minimum of two years' experience.
  • Strong understanding of gaming and TAB facilities.
  • Excellent communication skills and a strong customer service focus.
  • Professional presentation and grooming at all times.
Career Advancement Opportunities

This role offers career growth and development opportunities in a dynamic hospitality environment. Conveniently located and close to public transport, our venue provides an attractive work-life balance. If you are a self-driven individual with excellent people management skills and a passion for delivering exceptional customer experiences, this may be the right fit for you.

  • Hospitality Operations Manager

    3 days ago

    Gold Coast, Queensland, Australia beBeeOperations Full time $80,000 - $98,000

    Imagine working in a stunning resort setting, surrounded by expansive gardens and conference facilities. As our operations manager, you'll drive the success of bringing our newly refurbished spaces to life, inspiring a culture of guest passion and delivering exceptional results.About YouA seasoned leader with a strong understanding of conference, event, and...

  • Hospitality Business Operations Manager

    2 days ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $75,000 - $77,000

    About This RoleThis is a leadership position that oversees daily operations, ensures compliance with industry standards, and drives service excellence across the venue.Key ResponsibilitiesPlan, direct and coordinate day-to-day operations across front of house and service functions.Manage and supervise staff, including recruitment, rostering, training, and...

  • Hospitality Venue Operations Manager

    2 days ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $60,000 - $90,000

    Job OverviewThis role is responsible for overseeing the daily operations of a hospitality venue. As a Venue Manager, you will be tasked with creating exceptional guest experiences and leading a diverse team.Create engaging interactions with guests through warm and welcoming service.Foster a positive work environment that prioritizes team collaboration and...

  • Hospitality Experience Manager

    2 days ago

    Gold Coast, Queensland, Australia beBeeOperations Full time $90,000 - $110,000

    Corporate Hospitality Operations ManagerThis role requires exceptional planning, execution, and delivery of corporate experiences in a premier stadium environment.The Corporate Hospitality Operations Manager focuses on building robust operational frameworks and maintaining strong client relationships through consistent, high-quality delivery.Key...

  • Director of Hospitality Operations

    2 days ago

    Gold Coast, Queensland, Australia beBeeLeadership Full time $19 - $23

    Key ResponsibilitiesThe General Manager will be responsible for ensuring the on-going successful and profitable hospitality operations (food, beverage, café, gaming, functions and events and membership) of a leading surf lifesaving club.Closely liaising with the surf operations management team is crucial, as the two operational areas, surf club and...

  • Floor Manager

    6 days ago

    Gold Coast, Queensland, Australia Artesian Hospitality Corp Full time

    The VenueSurfers Pavilion, part of the Artesian Hospitality group, is a premier waterfront destination in Surfers Paradise, offering an unmatched dining and entertainment experience.As an industry leader in hospitality, we are committed to delivering exceptional customer service, world-class experiences, and a team culture built on passion, excellence, and...

  • Floor Manager

    7 days ago

    Gold Coast, Queensland, Australia Artesian Hospitality Corp Full time

    The VenueSurfers Pavilion, part of the Artesian Hospitality group, is a premier waterfront destination in Surfers Paradise, offering an unmatched dining and entertainment experience. As an industry leader in hospitality, we are committed to delivering exceptional customer service, world-class experiences, and a team culture built on passion, excellence, and...

  • Corporate Hospitality Operations Manager Cbus Super Stadium

    6 days ago

    Gold Coast, Queensland, Australia At Full time

    Corporate Hospitality Operations Manager at CBUS Super StadiumAdd expected salary to your profile for insightsGEMA Group, Australia's premier event and catering company, has an exciting and rare opportunity to step into our venue Corporate team.With over 40 years' experience in the food and beverage industry, GEMA Group understands commitment and integrity...

  • Manager / Hospitality Professional

    6 days ago

    Gold Coast, Queensland, Australia At Full time

    Add expected salary to your profile for insightsAn exciting opportunity has emerged at Mermaid Beach SLSC Supporters Club, Merlina's Restaurant, for a Manager / Restaurant Manager.We are looking for a hands-on hospitality professional to play a pivotal role in the day-to-day operations of our thriving Surf Club, supporting both the team and management.The...

  • Senior Hospitality Manager

    2 days ago

    Gold Coast, Queensland, Australia beBeeHospitality Full time $90,000 - $110,000

    A key aspect of this leadership role is to orchestrate daily operations, ensuring seamless service and operational excellence. The ideal candidate will have experience in a senior leadership position within the luxury F&B sector, hotels or high-end restaurants. Key responsibilities include delivering exceptional guest experiences through attentive service...